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Go to Trustpilot website4.3 out of five star rating on Trustpilot

Great value car insurance

Fully comprehensive cover, from only £254.*

defaqto prima reviews

Our Prima, Prima Plus and Prima Premier cover plans are all rated 5 Star by Defaqto.

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Our promise

Insurance that puts you first

We believe in making car insurance work for drivers. That means no confusing small print or complicated claims procedures. Just honest, comprehensive cover, you can rely on.

Value for money

We use our love of data and technology to keep our costs low. Then we pass on these savings to you.

Made to suit you

Choose a cover plan to suit your needs and budget. Then personalise it, by picking add-ons and how you'd like to pay.

24/7 claims support

Accidents can happen at any time. That’s why we’re always here if you need to make a claim. Speak to a real person, day or night.

Go to Trustpilot website4.3 out of five star rating on Trustpilot

TrustScore 4.3


5,762 reviews

* Showing our four and five star reviews

  • 5 out of five star rating on Trustpilot

    It is the first time i have done a car…

    It is the first time i have done a car insurance on line,thankyou for making it easy to do much cheaper than my previous policy,should have done this years ago.

    Peter Wallis
  • 5 out of five star rating on Trustpilot

    Very helpful

    Very helpful

    Paul Sutton
  • 5 out of five star rating on Trustpilot

    Very good very easy to do no problem …

    Very good very easy to do no problem would recommend it to any one

    Mrs leaver
  • 5 out of five star rating on Trustpilot

    I found the lady i spoke to very…

    I found the lady i spoke to very helpful and the whole process quite painless. i am happy with my choice of car insurer.

    Ann Dennis
  • 5 out of five star rating on Trustpilot

    It was easy and straightforward the…

    It was easy and straightforward the insurance has good benefits.

    customer
  • 5 out of five star rating on Trustpilot

    Don't delay contact today…

    Found speaking easy as operator had clear voice and understood what was needed. also quotes were very competitive and straightforward when dealing with choices available. can recommend prima to everyone looking for better insurance guidance.

    Keith Wylie
  • 5 out of five star rating on Trustpilot

    Well priced policy

    Well priced policy, website easy to use, reviews good. proof will become clear in due course

    Mike
  • 5 out of five star rating on Trustpilot

    Tahmil was really helpful when i called…

    Tahmil was really helpful when i called today to discuss my policy and why it was being renewed when it had been cancelled. he explained it was because auto renewal settings were turned on. he told me he will sort it all out at his end

    Natalie Meyers
  • 5 out of five star rating on Trustpilot

    Needed car insurance

    Needed car insurance. i went to site ready to buy my insurance. and then prima gave me a better discounted rate before i paid. i really cannot tell uou how much even any discount right now. is helping me massivley. thank you. off to a good start i hope it continues.

    Harpreet Singh
  • 5 out of five star rating on Trustpilot

    Olive was really helpful

    Olive was really helpful - the whatsapp feature saved me so much time. unlike other ai chatbots you have to get through, this was was very useful

    Kieran Sullivan
  • 5 out of five star rating on Trustpilot

    Straight forward no nonsense

    Straight forward no nonsense, just what you need.

    Adam
  • 5 out of five star rating on Trustpilot

    Excellent speedy service!

    Excellent speedy service!

    Rageni Sangha

Covers you for all the important stuff

We offer a choice of comprehensive car insurance plans. Here's a quick look at what our classic Prima plan covers...

If your car is damaged or stolen, we'll repair it, replace it or pay you its market value.

We'll keep you on the road while your own car is getting fixed by a Prima-approved repairer.

If your windows or windscreen need a repair or replacement, you'll just pay a small excess. We'll cover the rest.

If you or your partner are seriously hurt in an accident in your car, we'll pay £5,000 in accident support.

Keep your no claims bonus and get back your excess if you're hit by an uninsured driver.

For up to 90 days, you'll enjoy the same level of cover as at home when driving abroad in the EU and selected countries.

If your belongings are lost or damaged in an accident, fire of theft in your car, we'll pay up to £250.

If you're over 25 and eligible, you'll have third party cover to drive someone else's car.

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Join millions of drivers who count on us

  • Trusted since 2015

    Our story began in Italy, where we’re now the largest online car insurance provider.

  • Based here in the UK

    We might be Italian-founded, but we’ve built an expert team in London to serve our UK drivers.

  • FCA regulated

    We're authorised and regulated by the Financial Conduct Authority (FCA). They set the standards for protecting customers across UK financial services.

Common questions

Find answers to things that drivers often ask us.

Yes. When you get a quote with us, you can personalise your cover and boost your protection, by adding on extras like:

  • Motor legal cover
  • RAC breakdown cover
  • Upgraded courtesy car cover

Some of our car insurance plans even have these add-ons bundled in. For example, our Prima Premier car insurance includes motor legal cover and breakdown cover.

We try to cover the important stuff. But with all our car insurance plans, you won’t be covered if:

  • Someone not named on your policy drives your car
  • You drive without a valid driving licence
  • You drive under the influence of drink or drugs
  • Your car’s left unlocked or with the keys inside
  • You fill up with the wrong fuel

For full details of what is and isn’t included with your cover, you should check your Policy Wording. You’ll see this document when you get a quote with us. We’ll also email you a copy once you’ve bought your policy.


All the car insurance cover plans we offer are fully comprehensive.

This means that you’re covered for damage to your car, as well as any damage to other people (“third parties”) or their property.

We don’t offer third-party only cover.

*10% of our new customers paid £254 or less for our Prima car insurance in January 2026.