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Go to Trustpilot website4.2 out of five star rating on Trustpilot

Great value car insurance

Fully comprehensive cover, from only £254.*

defaqto prima reviews

Our Prima, Prima Plus and Prima Premier cover plans are all rated 5 Star by Defaqto.

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Our promise

Insurance that puts you first

We believe in making car insurance work for drivers. That means no confusing small print or complicated claims procedures. Just honest, comprehensive cover, you can rely on.

Value for money

We use our love of data and technology to keep our costs low. Then we pass on these savings to you.

Made to suit you

Choose a cover plan to suit your needs and budget. Then personalise it, by picking add-ons and how you'd like to pay.

24/7 claims support

Accidents can happen at any time. That’s why we’re always here if you need to make a claim. Speak to a real person, day or night.

Go to Trustpilot website4.2 out of five star rating on Trustpilot

TrustScore 4.2


6,242 reviews

* Showing our four and five star reviews

  • 5 out of five star rating on Trustpilot

    Shanti listened

    Shanti listened, understood & went out of his way to help

    Ray Gore
  • 5 out of five star rating on Trustpilot

    Never been so easy

    Never been so easy to complete the format well presented & straightforward to understand even for me .

    Nicola Radford
  • 5 out of five star rating on Trustpilot

    Car insurance

    Very fair price. easy to deal with

    Keith
  • 5 out of five star rating on Trustpilot

    After a lot of research i finally found…

    After a lot of research i finally found fair and reasonable equitable quote . easy to set up too ✨️✨️✨️✨️✨️

    Vivienne Middleton
  • 5 out of five star rating on Trustpilot

    I found the experience of your…

    I found the experience of your information regarding the insurance for my car most straight forward and helpful for a lady in later years

    Mrs Marjorie Smith
  • 5 out of five star rating on Trustpilot

    Very simple process to switch.

    Very simple process to switch.

    TOM
  • 5 out of five star rating on Trustpilot

    Watch this space

    Well what can i say. all the buttons worked. no error screens and hopefully the insurance will not be needed but i am sure they will let me update this review once i have used the service to report back if they paid out and how easy it was to work with this service provider. watch this space.

    Mark Howarth
  • 5 out of five star rating on Trustpilot

    Online experience was excellent.

    Online experience was excellent.

    R Arnold
  • 5 out of five star rating on Trustpilot

    Was also cheapest around

    was also cheapest around

    Andrew Batty
  • 5 out of five star rating on Trustpilot

    Easy to set up

    Easy to set up, other company's want to much unnessasary information,i even messaged prima had an instance reponce.

    Mr Simon Hutchings
  • 5 out of five star rating on Trustpilot

    My renewal couldn't have been simpler

    My renewal couldn't have been simpler. had to phone with my new card details and found it very easy, dealt with by a friendly and helpful member of staff. documents came straight through, and all done for another year. overall hard to fault so far.

    tom blamey
  • 5 out of five star rating on Trustpilot

    Excellent renewal price

    Really easy website to navigate. very good on price. documents printable immediately. haven’t had to speak to customer services yet so cannot comment.

    Jeanette White

Covers you for all the important stuff

We offer a choice of comprehensive car insurance plans. Here's a quick look at what our classic Prima plan covers...

If your car is damaged or stolen, we'll repair it, replace it or pay you its market value.

We'll keep you on the road while your own car is getting fixed by a Prima-approved repairer.

If your windows or windscreen need a repair or replacement, you'll just pay a small excess. We'll cover the rest.

If you or your partner are seriously hurt in an accident in your car, we'll pay £5,000 in accident support.

Keep your no claims bonus and get back your excess if you're hit by an uninsured driver.

For up to 90 days, you'll enjoy the same level of cover as at home when driving abroad in the EU and selected countries.

If your belongings are lost or damaged in an accident, fire of theft in your car, we'll pay up to £250.

If you're over 25 and eligible, you'll have third party cover to drive someone else's car.

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Join millions of drivers who count on us

  • Trusted since 2015

    Our story began in Italy, where we’re now the largest online car insurance provider.

  • Based here in the UK

    We might be Italian-founded, but we’ve built an expert team in London to serve our UK drivers.

  • FCA regulated

    We're authorised and regulated by the Financial Conduct Authority (FCA). They set the standards for protecting customers across UK financial services.

Common questions

Find answers to things that drivers often ask us.

Yes. When you get a quote with us, you can personalise your cover and boost your protection, by adding on extras like:

  • Motor legal cover
  • RAC breakdown cover
  • Upgraded courtesy car cover

Some of our car insurance plans even have these add-ons bundled in. For example, our Prima Premier car insurance includes motor legal cover and breakdown cover.

We try to cover the important stuff. But with all our car insurance plans, you won’t be covered if:

  • Someone not named on your policy drives your car
  • You drive without a valid driving licence
  • You drive under the influence of drink or drugs
  • Your car’s left unlocked or with the keys inside
  • You fill up with the wrong fuel

For full details of what is and isn’t included with your cover, you should check your Policy Wording. You’ll see this document when you get a quote with us. We’ll also email you a copy once you’ve bought your policy.


All the car insurance cover plans we offer are fully comprehensive.

This means that you’re covered for damage to your car, as well as any damage to other people (“third parties”) or their property.

We don’t offer third-party only cover.

*10% of our new customers paid £254 or less for our Prima car insurance in January 2026.