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Go to Trustpilot website4.3 out of five star rating on Trustpilot

Great value car insurance

Fully comprehensive cover, from only £246.*

defaqto prima reviews

Our Prima, Prima Plus and Prima Premier cover plans are all rated 5 Star by Defaqto.

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Our promise

Insurance that puts you first

We believe in making car insurance work for drivers. That means no confusing small print or complicated claims procedures. Just honest, comprehensive cover, you can rely on.

Value for money

We use our love of data and technology to keep our costs low. Then we pass on these savings to you.

Made to suit you

Choose a cover plan to suit your needs and budget. Then personalise it, by picking add-ons and how you'd like to pay.

24/7 claims support

Accidents can happen at any time. That’s why we’re always here if you need to make a claim. Speak to a real person, day or night.

Go to Trustpilot website4.3 out of five star rating on Trustpilot

TrustScore 4.3


7,437 reviews

* Showing our four and five star reviews

  • 5 out of five star rating on Trustpilot

    Excellent so far

    Excellent so far. had an issue and needed to change the start date of my policy and it was not an issue no charge and we are really happy with the cover we have chosen

    — PC
  • 5 out of five star rating on Trustpilot

    Straightforward and easy

    Getting this insurance was so straightforward. no hassle, or unnecessary questioning. great experience,and easy to complete

    — Adrian Hudson-walsh
  • 4 out of five star rating on Trustpilot

    Was concerned that after already…

    Was concerned that after already purchased my insurance with another insurance company l didn’t get opertunity to stop automatically renewal with yourselves there would be difficulties in recovering monies taken but felt more at ease after speaking with your call handler and have received confirmation that it will be returned in 7 to 10 working days

    — customer
  • 5 out of five star rating on Trustpilot

    Good and polite service

    The staff listened and was supportive in getting the quote and the application done

    — Olufunlola Adekunbi
  • 5 out of five star rating on Trustpilot

    Just so easy

    Just so easy thank you

    — RACHEL AMBLER
  • 5 out of five star rating on Trustpilot

    No worries about insurance

    No worries about insurance

    — Stephen
  • 5 out of five star rating on Trustpilot

    Nice and easy and great price

    Nice and easy and great price. very happy

    — Xen
  • 5 out of five star rating on Trustpilot

    Everything went well as usual price was…

    Everything went well as usual price was reasonable on comparison very straight forward 👍

    — Mark Aldridge
  • 5 out of five star rating on Trustpilot

    new insurance

    Needed to renew my car insurance not heard of prima before so decided to go ahead with the policy hope it works out for me

    — Mrs Janet Cook
  • 5 out of five star rating on Trustpilot

    Good price

    Good price. easily done,

    — Sch
  • 5 out of five star rating on Trustpilot

    It was easy to do and cheaper than my…

    It was easy to do and cheaper than my old renewal

    — MRS LYNN HARROWER
  • 5 out of five star rating on Trustpilot

    A simple computer interface,leading to…

    A simple computer interface,leading to a completed outcome, policy and all documentation in a short time, at a rate 20% less for same cover, than renewal if current policy. same for same at a better rate, is what we all need in difficult times. well done primo.

    — Michael Cairns

Covers you for all the important stuff

We offer a choice of comprehensive car insurance plans. Here's a quick look at what our classic Prima plan covers...

If your car is damaged or stolen, we'll repair it, replace it or pay you its market value.

We'll keep you on the road while your own car is getting fixed by a Prima-approved repairer.

If your windows or windscreen need a repair or replacement, you'll just pay a small excess. We'll cover the rest.

If you or your partner are seriously hurt in an accident in your car, we'll pay £5,000 in accident support.

Keep your no claims bonus and get back your excess if you're hit by an uninsured driver.

For up to 90 days, you'll enjoy the same level of cover as at home when driving abroad in the EU and selected countries.

If your belongings are lost or damaged in an accident, fire of theft in your car, we'll pay up to £250.

If you're over 25 and eligible, you'll have third party cover to drive someone else's car.

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Join millions of drivers who count on us

  • Trusted since 2015

    Our story began in Italy, where we’re now the largest online car insurance provider.

  • Based here in the UK

    We might be Italian-founded, but we’ve built an expert team in London to serve our UK drivers.

  • FCA regulated

    We're authorised and regulated by the Financial Conduct Authority (FCA). They set the standards for protecting customers across UK financial services.

Common questions

Find answers to things that drivers often ask us.

Yes. When you get a quote with us, you can personalise your cover and boost your protection, by adding on extras like:

  • Motor legal cover
  • RAC breakdown cover
  • Upgraded courtesy car cover

Some of our car insurance plans even have these add-ons bundled in. For example, our Prima Premier car insurance includes motor legal cover and breakdown cover.

We try to cover the important stuff. But with all our car insurance plans, you won’t be covered if:

  • Someone not named on your policy drives your car
  • You drive without a valid driving licence
  • You drive under the influence of drink or drugs
  • Your car’s left unlocked or with the keys inside
  • You fill up with the wrong fuel

For full details of what is and isn’t included with your cover, you should check your Policy Wording. You’ll see this document when you get a quote with us. We’ll also email you a copy once you’ve bought your policy.


All the car insurance cover plans we offer are fully comprehensive.

This means that you’re covered for damage to your car, as well as any damage to other people (“third parties”) or their property.

We don’t offer third-party only cover.

*We offered 10% of our new customers comprehensive car insurance for £246 or less between January 1st and August 31st 2026.