Skip
Go to Trustpilot website4.2 out of five star rating on Trustpilot

Great value car insurance

Fully comprehensive cover, from only £254.*

defaqto prima reviews

Our Prima, Prima Plus and Prima Premier cover plans are all rated 5 Star by Defaqto.

car insurance hero image
Our promise

Insurance that puts you first

We believe in making car insurance work for drivers. That means no confusing small print or complicated claims procedures. Just honest, comprehensive cover, you can rely on.

Value for money

We use our love of data and technology to keep our costs low. Then we pass on these savings to you.

Made to suit you

Choose a cover plan to suit your needs and budget. Then personalise it, by picking add-ons and how you'd like to pay.

24/7 claims support

Accidents can happen at any time. That’s why we’re always here if you need to make a claim. Speak to a real person, day or night.

Go to Trustpilot website4.2 out of five star rating on Trustpilot

TrustScore 4.2


6,310 reviews

* Showing our four and five star reviews

  • 4 out of five star rating on Trustpilot

    Easy to set up.

    Easy to set up, high rating for competitive price. download of documents and breeze.

    DAVID TUCKER
  • 5 out of five star rating on Trustpilot

    Site easy to navigate

    Site easy to navigate. clear information on what the insurance covers. options to choose cover required. competitive pricing. does not require management on an app or on-line.

    Sandra Hill
  • 5 out of five star rating on Trustpilot

    Everything from start to finish was…

    Everything from start to finish was easy and straightforward

    Neil
  • 5 out of five star rating on Trustpilot

    Easy to do on line good price

    Easy to do on line good price

    Clive Freeman
  • 5 out of five star rating on Trustpilot

    Very good service

    Very good service

    Kathleen deeks
  • 5 out of five star rating on Trustpilot

    Quick and efficient

    Quick and efficient

    Michael Simm
  • 5 out of five star rating on Trustpilot

    Super company to deal with very easy…

    Super company to deal with very easy website and a good price

    Mr. GEOFFREY BIGGS
  • 4 out of five star rating on Trustpilot

    After trying numerous times to get a…

    After trying numerous times to get a car insurance that was in my price range after changing my car, prima came up the best

    Jane Treharne
  • 5 out of five star rating on Trustpilot

    Nice job.

    I would say you done alright as you were the cheapest and got my business.

    Roy Hollis
  • 5 out of five star rating on Trustpilot

    Fast response for change of details

    Fast response for change of details, personalised contact, no issues

    Mark Pearson
  • 5 out of five star rating on Trustpilot

    Easy enquiry process, good prices

    I have only just signed up to prima insurance, the policy seems solid and it was well priced and easy to get everything set up!

    David Mortimer
  • 5 out of five star rating on Trustpilot

    I received a very competitive price to…

    I received a very competitive price to meet all of my requirements. the cover gave like for like with a substantial saving. the website was easy to navigate.

    Customer

Covers you for all the important stuff

We offer a choice of comprehensive car insurance plans. Here's a quick look at what our classic Prima plan covers...

If your car is damaged or stolen, we'll repair it, replace it or pay you its market value.

We'll keep you on the road while your own car is getting fixed by a Prima-approved repairer.

If your windows or windscreen need a repair or replacement, you'll just pay a small excess. We'll cover the rest.

If you or your partner are seriously hurt in an accident in your car, we'll pay £5,000 in accident support.

Keep your no claims bonus and get back your excess if you're hit by an uninsured driver.

For up to 90 days, you'll enjoy the same level of cover as at home when driving abroad in the EU and selected countries.

If your belongings are lost or damaged in an accident, fire of theft in your car, we'll pay up to £250.

If you're over 25 and eligible, you'll have third party cover to drive someone else's car.

mobile car insurance illustration

Join millions of drivers who count on us

  • Trusted since 2015

    Our story began in Italy, where we’re now the largest online car insurance provider.

  • Based here in the UK

    We might be Italian-founded, but we’ve built an expert team in London to serve our UK drivers.

  • FCA regulated

    We're authorised and regulated by the Financial Conduct Authority (FCA). They set the standards for protecting customers across UK financial services.

Common questions

Find answers to things that drivers often ask us.

Yes. When you get a quote with us, you can personalise your cover and boost your protection, by adding on extras like:

  • Motor legal cover
  • RAC breakdown cover
  • Upgraded courtesy car cover

Some of our car insurance plans even have these add-ons bundled in. For example, our Prima Premier car insurance includes motor legal cover and breakdown cover.

We try to cover the important stuff. But with all our car insurance plans, you won’t be covered if:

  • Someone not named on your policy drives your car
  • You drive without a valid driving licence
  • You drive under the influence of drink or drugs
  • Your car’s left unlocked or with the keys inside
  • You fill up with the wrong fuel

For full details of what is and isn’t included with your cover, you should check your Policy Wording. You’ll see this document when you get a quote with us. We’ll also email you a copy once you’ve bought your policy.


All the car insurance cover plans we offer are fully comprehensive.

This means that you’re covered for damage to your car, as well as any damage to other people (“third parties”) or their property.

We don’t offer third-party only cover.

*10% of our new customers paid £254 or less for our Prima car insurance in January 2026.