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Go to Trustpilot website4.3 out of five star rating on Trustpilot

Great value car insurance

Fully comprehensive cover, from only £246.*

defaqto prima reviews

Our Prima, Prima Plus and Prima Premier cover plans are all rated 5 Star by Defaqto.

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Our promise

Insurance that puts you first

We believe in making car insurance work for drivers. That means no confusing small print or complicated claims procedures. Just honest, comprehensive cover, you can rely on.

Value for money

We use our love of data and technology to keep our costs low. Then we pass on these savings to you.

Made to suit you

Choose a cover plan to suit your needs and budget. Then personalise it, by picking add-ons and how you'd like to pay.

24/7 claims support

Accidents can happen at any time. That’s why we’re always here if you need to make a claim. Speak to a real person, day or night.

Go to Trustpilot website4.3 out of five star rating on Trustpilot

TrustScore 4.3


7,405 reviews

* Showing our four and five star reviews

  • 5 out of five star rating on Trustpilot

    Very quick and reliable to pay on line

    Very quick and reliable to pay on line

    — Paul Lewis
  • 5 out of five star rating on Trustpilot

    Good service

    Good service

    — MRS SADIJE SOPA
  • 5 out of five star rating on Trustpilot

    Experience of dealing with a professional member of staff.

    I do not know the name of the lady that dealt with my car insurance renewal. however. the lady in question is an absolute professional, a great asset to your company. she was patient, polite and helpful. conducive to creating confidence when dealing with your company.

    — Mr Harvey
  • 5 out of five star rating on Trustpilot

    Loyalty counts for nothing these days

    I wanted to insure my little "run around" car for the second year and was very surprised by the increase in cost of my renewal premium by my previous insurance company that i selected prima insurance from the go compare web site. the insurance cover was exactly the same and was over £200 cheaper. i found the application very easy to follow and the documentation was forwarded by e mail. very satisfied, thankyou.

    — Keith Skinner
  • 5 out of five star rating on Trustpilot

    Super easy process

    Super easy process. whatsapp chat meant i could add personal specifications as i went using quote number. whole process took less than 10 minutes and still came in the best value for money with some added extras.

    — Lucy
  • 4 out of five star rating on Trustpilot

    Straight forward and easy ,i have added…

    Straight forward and easy ,i have added breakdown cover ,but no mention of this being received with policy ,hopefully full details of this will also be forth coming

    — Richard Stevens
  • 5 out of five star rating on Trustpilot

    Yesterday i renewed my car insurance…

    Yesterday i renewed my car insurance with prima which was £130 cheaper than my current insurance company. (the policy starts in 2 weeks). the prima policy also includes rac roadside assistance and recovery to anywhere on the uk mainland which my current policy doesn’t have. the policy documents were downloaded almost immediately.

    — Bob Johnston
  • 5 out of five star rating on Trustpilot

    Very easy to do and very cheap

    Very easy to do and very cheap

    — Michael Hill
  • 4 out of five star rating on Trustpilot

    Car insurance confusion.

    As all online car insurance websites are, they are very confusing and impatient for the elderly. don’t like them.

    — Jennifer Hallett
  • 4 out of five star rating on Trustpilot

    Easy and straightforward

    Easy and straightforward. price good and what i need. full marks to prima

    — Valerie APTED
  • 5 out of five star rating on Trustpilot

    Easy to use and a good price

    Easy to use and a good price

    — Paul Harper
  • 5 out of five star rating on Trustpilot

    Car insurance.

    Good communication in explaing the car insurance. very pleasant to talk about car policy.

    — Arthur Loftus

Covers you for all the important stuff

We offer a choice of comprehensive car insurance plans. Here's a quick look at what our classic Prima plan covers...

If your car is damaged or stolen, we'll repair it, replace it or pay you its market value.

We'll keep you on the road while your own car is getting fixed by a Prima-approved repairer.

If your windows or windscreen need a repair or replacement, you'll just pay a small excess. We'll cover the rest.

If you or your partner are seriously hurt in an accident in your car, we'll pay £5,000 in accident support.

Keep your no claims bonus and get back your excess if you're hit by an uninsured driver.

For up to 90 days, you'll enjoy the same level of cover as at home when driving abroad in the EU and selected countries.

If your belongings are lost or damaged in an accident, fire of theft in your car, we'll pay up to £250.

If you're over 25 and eligible, you'll have third party cover to drive someone else's car.

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Join millions of drivers who count on us

  • Trusted since 2015

    Our story began in Italy, where we’re now the largest online car insurance provider.

  • Based here in the UK

    We might be Italian-founded, but we’ve built an expert team in London to serve our UK drivers.

  • FCA regulated

    We're authorised and regulated by the Financial Conduct Authority (FCA). They set the standards for protecting customers across UK financial services.

Common questions

Find answers to things that drivers often ask us.

Yes. When you get a quote with us, you can personalise your cover and boost your protection, by adding on extras like:

  • Motor legal cover
  • RAC breakdown cover
  • Upgraded courtesy car cover

Some of our car insurance plans even have these add-ons bundled in. For example, our Prima Premier car insurance includes motor legal cover and breakdown cover.

We try to cover the important stuff. But with all our car insurance plans, you won’t be covered if:

  • Someone not named on your policy drives your car
  • You drive without a valid driving licence
  • You drive under the influence of drink or drugs
  • Your car’s left unlocked or with the keys inside
  • You fill up with the wrong fuel

For full details of what is and isn’t included with your cover, you should check your Policy Wording. You’ll see this document when you get a quote with us. We’ll also email you a copy once you’ve bought your policy.


All the car insurance cover plans we offer are fully comprehensive.

This means that you’re covered for damage to your car, as well as any damage to other people (“third parties”) or their property.

We don’t offer third-party only cover.

*We offered 10% of our new customers comprehensive car insurance for £246 or less between January 1st and August 31st 2026.