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Go to Trustpilot website4.2 out of five star rating on Trustpilot

Great value car insurance

Fully comprehensive cover, from only £254.*

defaqto prima reviews

Our Prima, Prima Plus and Prima Premier cover plans are all rated 5 Star by Defaqto.

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Our promise

Insurance that puts you first

We believe in making car insurance work for drivers. That means no confusing small print or complicated claims procedures. Just honest, comprehensive cover, you can rely on.

Value for money

We use our love of data and technology to keep our costs low. Then we pass on these savings to you.

Made to suit you

Choose a cover plan to suit your needs and budget. Then personalise it, by picking add-ons and how you'd like to pay.

24/7 claims support

Accidents can happen at any time. That’s why we’re always here if you need to make a claim. Speak to a real person, day or night.

Go to Trustpilot website4.2 out of five star rating on Trustpilot

TrustScore 4.2


5,984 reviews

* Showing our four and five star reviews

  • 5 out of five star rating on Trustpilot

    Excellent service

    Excellent service, problems resolved immediately. thank you.

    David Bowen.
  • 5 out of five star rating on Trustpilot

    Very good website & easy to follow.

    Very good website & easy to follow. plenty of options to add on if required. was a good price for me & my 7 seater. adding breakdown cover is a must have these days & prima had several breakdown options. i added quite a few ‘extras’ like no claims bonus protection, windscreen cover, legal cover & the breakdown cover & found even with these add-ons my cover was less than £400 annually which i paid up front. very happy with all that prima had so suppose you could say i had a “prima experience”! 👍

    Tony Kemp
  • 5 out of five star rating on Trustpilot

    Easy online purchase

    Easy online purchase? competitive pricing

    Customer
  • 5 out of five star rating on Trustpilot

    Easy to set up my new insurance policy

    Easy to set up my new insurance policy. excellent quote and additional services, that are useful and at no extra cost. all the documents and information were emailed to me within a matter of minutes.

    Philip Micheu
  • 5 out of five star rating on Trustpilot

    Excellent service and good value for…

    Excellent service and good value for money.

    Shaun
  • 5 out of five star rating on Trustpilot

    Finding competitive insurance quote is…

    Finding competitive insurance quote is relatively easy in this day . however the test of a good insurance company only comes to fruition when a claim is made. i hope this never happens, but in the meantime i will accept the ease of which i found my quote, and the promise of all the cover that i have selected.

    Mr Colin Moore
  • 5 out of five star rating on Trustpilot

    I wasn't sure about prima

    I wasn't sure about prima as i'd never heard of them. it was quick to get a quote and hassel free to process. documents came through within minutes.

    mummy
  • 5 out of five star rating on Trustpilot

    Fair pricing and different levels of…

    Fair pricing and different levels of cover

    Walter Evans
  • 4 out of five star rating on Trustpilot

    Purchasing online car insurance was…

    Purchasing online car insurance was really excellent. just a small problem when it came to payment. bank approval request did not show the amount that would be deducted. hadn't come across this before but it worked out ok

    Lyn Stringer
  • 5 out of five star rating on Trustpilot

    Amend insurance details

    Esther dealt with my inquiry effectively and speedily really happy with the service thank you

    Not a happy customer
  • 4 out of five star rating on Trustpilot

    Very good

    Very good, i did without any difficulties.

    धनबीर पुन
  • 5 out of five star rating on Trustpilot

    Realy quick and helpfull

    Realy quick and helpfull

    JD

Covers you for all the important stuff

We offer a choice of comprehensive car insurance plans. Here's a quick look at what our classic Prima plan covers...

If your car is damaged or stolen, we'll repair it, replace it or pay you its market value.

We'll keep you on the road while your own car is getting fixed by a Prima-approved repairer.

If your windows or windscreen need a repair or replacement, you'll just pay a small excess. We'll cover the rest.

If you or your partner are seriously hurt in an accident in your car, we'll pay £5,000 in accident support.

Keep your no claims bonus and get back your excess if you're hit by an uninsured driver.

For up to 90 days, you'll enjoy the same level of cover as at home when driving abroad in the EU and selected countries.

If your belongings are lost or damaged in an accident, fire of theft in your car, we'll pay up to £250.

If you're over 25 and eligible, you'll have third party cover to drive someone else's car.

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Join millions of drivers who count on us

  • Trusted since 2015

    Our story began in Italy, where we’re now the largest online car insurance provider.

  • Based here in the UK

    We might be Italian-founded, but we’ve built an expert team in London to serve our UK drivers.

  • FCA regulated

    We're authorised and regulated by the Financial Conduct Authority (FCA). They set the standards for protecting customers across UK financial services.

Common questions

Find answers to things that drivers often ask us.

Yes. When you get a quote with us, you can personalise your cover and boost your protection, by adding on extras like:

  • Motor legal cover
  • RAC breakdown cover
  • Upgraded courtesy car cover

Some of our car insurance plans even have these add-ons bundled in. For example, our Prima Premier car insurance includes motor legal cover and breakdown cover.

We try to cover the important stuff. But with all our car insurance plans, you won’t be covered if:

  • Someone not named on your policy drives your car
  • You drive without a valid driving licence
  • You drive under the influence of drink or drugs
  • Your car’s left unlocked or with the keys inside
  • You fill up with the wrong fuel

For full details of what is and isn’t included with your cover, you should check your Policy Wording. You’ll see this document when you get a quote with us. We’ll also email you a copy once you’ve bought your policy.


All the car insurance cover plans we offer are fully comprehensive.

This means that you’re covered for damage to your car, as well as any damage to other people (“third parties”) or their property.

We don’t offer third-party only cover.

*10% of our new customers paid £254 or less for our Prima car insurance in January 2026.