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Go to Trustpilot website4.2 out of five star rating on Trustpilot

Great value car insurance

Fully comprehensive cover, from only £246.*

defaqto prima reviews

Our Prima, Prima Plus and Prima Premier cover plans are all rated 5 Star by Defaqto.

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Our promise

Insurance that puts you first

We believe in making car insurance work for drivers. That means no confusing small print or complicated claims procedures. Just honest, comprehensive cover, you can rely on.

Value for money

We use our love of data and technology to keep our costs low. Then we pass on these savings to you.

Made to suit you

Choose a cover plan to suit your needs and budget. Then personalise it, by picking add-ons and how you'd like to pay.

24/7 claims support

Accidents can happen at any time. That’s why we’re always here if you need to make a claim. Speak to a real person, day or night.

Go to Trustpilot website4.2 out of five star rating on Trustpilot

TrustScore 4.2


6,968 reviews

* Showing our four and five star reviews

  • 5 out of five star rating on Trustpilot

    Very clear and easy to take out…

    Very clear and easy to take out insurance on line. competitive pricing.

    Carol Barrington-Wise
  • 5 out of five star rating on Trustpilot

    Impressed with cover for driving abroad

    Took a little while to find out whether named drivers on driving policy were covered for driving abroad, but they are, so all good. love the 90 days comp for abroad, then third party.

    Maggie Foster
  • 4 out of five star rating on Trustpilot

    As a older gentleman i think you should make it a lot easier as we are not brought up using computers but it seems everything these days relying on people using them i find it quite hard with repeated

    As a older gentleman

    Robert Elliott
  • 5 out of five star rating on Trustpilot

    Very easy site to use

    Very easy site to use and upgrade if wanted

    Georgina
  • 5 out of five star rating on Trustpilot

    Very happy with this company

    Very happy with this company, the price and a user friendly web face. great stuff.

    John
  • 5 out of five star rating on Trustpilot

    Excellent service

    Had to amend our policy - no problem!

    Barry Spouge
  • 5 out of five star rating on Trustpilot

    Everything was made easy for me.I had…

    Everything was made easy for me.I had no problem filling in the forms, and im 80, so good on you.

    Susanne Adams
  • 5 out of five star rating on Trustpilot

    Car insurance

    Very easy to access. excellent price. happy with the time it took .

    Ann Elliott
  • 5 out of five star rating on Trustpilot

    Quick and easy to do with a good price…

    Quick and easy to do with a good price for the cover.

    B s Smith
  • 5 out of five star rating on Trustpilot

    Needed cover for new car i ended up…

    Needed cover for new car i ended up getting insurance through prima. very easy to use website. plenty of options to add or deduct from your policy, there are additional extras to add to your basic policy which are completely up to you. good experience no hassle.

    John
  • 5 out of five star rating on Trustpilot

    Easy fuss free process

    Easy fuss free process

    Sharron Johnson
  • 5 out of five star rating on Trustpilot

    Straight forward

    Straight forward - detailed & quick

    RED LION

Covers you for all the important stuff

We offer a choice of comprehensive car insurance plans. Here's a quick look at what our classic Prima plan covers...

If your car is damaged or stolen, we'll repair it, replace it or pay you its market value.

We'll keep you on the road while your own car is getting fixed by a Prima-approved repairer.

If your windows or windscreen need a repair or replacement, you'll just pay a small excess. We'll cover the rest.

If you or your partner are seriously hurt in an accident in your car, we'll pay £5,000 in accident support.

Keep your no claims bonus and get back your excess if you're hit by an uninsured driver.

For up to 90 days, you'll enjoy the same level of cover as at home when driving abroad in the EU and selected countries.

If your belongings are lost or damaged in an accident, fire of theft in your car, we'll pay up to £250.

If you're over 25 and eligible, you'll have third party cover to drive someone else's car.

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Join millions of drivers who count on us

  • Trusted since 2015

    Our story began in Italy, where we’re now the largest online car insurance provider.

  • Based here in the UK

    We might be Italian-founded, but we’ve built an expert team in London to serve our UK drivers.

  • FCA regulated

    We're authorised and regulated by the Financial Conduct Authority (FCA). They set the standards for protecting customers across UK financial services.

Common questions

Find answers to things that drivers often ask us.

Yes. When you get a quote with us, you can personalise your cover and boost your protection, by adding on extras like:

  • Motor legal cover
  • RAC breakdown cover
  • Upgraded courtesy car cover

Some of our car insurance plans even have these add-ons bundled in. For example, our Prima Premier car insurance includes motor legal cover and breakdown cover.

We try to cover the important stuff. But with all our car insurance plans, you won’t be covered if:

  • Someone not named on your policy drives your car
  • You drive without a valid driving licence
  • You drive under the influence of drink or drugs
  • Your car’s left unlocked or with the keys inside
  • You fill up with the wrong fuel

For full details of what is and isn’t included with your cover, you should check your Policy Wording. You’ll see this document when you get a quote with us. We’ll also email you a copy once you’ve bought your policy.


All the car insurance cover plans we offer are fully comprehensive.

This means that you’re covered for damage to your car, as well as any damage to other people (“third parties”) or their property.

We don’t offer third-party only cover.

*We offered 10% of our new customers comprehensive car insurance for £246 or less between January 1st and August 31st 2026.