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Great value car insurance, designed for everyone

One comprehensive policy, from as little
as £200 a year.

defaqto prima reviews
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Our promise

Insurance that puts you first

We believe in making car insurance work for drivers. That means no confusing small print or complicated claims procedures. Just one honest, comprehensive policy, you can rely on.

Affordable pricing

We use our love of data and technology to keep our costs low. And we pass on these savings to you.

One simply-worded policy

We make it clear what’s covered and whether you can make a claim.

24/7 claims support

Accidents can happen at any time. That’s why we’re always here if you need to make a claim.

Trustpilot Logo4.6 out of five star rating on Trustpilot

TrustScore 4.6


3,210 reviews

Showing our four and five star reviews.

  • 4 out of five star rating on Trustpilot

    Completing the quote was straight…

    Completing the quote was straight forward. price was competitive but not the cheapest. it would have enhanced my experience if the chat function was more user friendly.

    Joseph Colgan
  • 5 out of five star rating on Trustpilot

    Very very quick reply.Only contacted via email with some info…

    Only contacted via email with some info and had a reply in around 20 mins, was impressed.

    June Hart
  • 5 out of five star rating on Trustpilot

    Joal was great.

    Joal was great. my partner has died & he was excellent at sorting out my partner's insurance. thanks

    Hev Day
  • 5 out of five star rating on Trustpilot

    Everything was simple and priced well

    Everything was simple and straightforward, documents straight away. price very reasonable. hope i don't need to test the claim service.

    FRANK DOWDEN
  • 5 out of five star rating on Trustpilot

    Easy to use system but more…

    Easy to use system but more importantly very good prices.

    Valeria Pinder
  • 5 out of five star rating on Trustpilot

    Great company

    Great company. easy to use website, pleasant & helpful staff if you need to get in touch and very quick responses to online queries.

    Julie Blackburn
  • 5 out of five star rating on Trustpilot

    Your website was easy to use and when i…

    Your website was easy to use and when i had a query the phone was answered quickly by a man who was easily understood and efficient and polite. this is unusual as normally website are not good and one waits hours for personal attention. thank you

    A Turnbull
  • 5 out of five star rating on Trustpilot

    Great service

    Great service, highly recommend

    Ho Yin Lee
  • 5 out of five star rating on Trustpilot

    No comments excellent service

    No comments excellent service

    Frank Wakeman
  • 5 out of five star rating on Trustpilot

    Easy to buy!

    Easy to buy!

    Katie Brown
  • 5 out of five star rating on Trustpilot

    Well trained and effective staff

    The online chat staff were very helpful. swift, polite and they really knew their job. sorry if this sounds surprised, but it so often is not the case. well-trained and effective help ... ideal!

    Gary Lowsley
  • 5 out of five star rating on Trustpilot

    Great price excellent service

    Great price excellent service

    Alan
  • 5 out of five star rating on Trustpilot

    What a refreshing change

    What a refreshing change nice pleasant and a pleasure to talk too hope my experience continues as i’m a new customer swopping insurance companies after 9 years was a bit un nerving

    Steve Mathers
  • 5 out of five star rating on Trustpilot

    You get a great deal with prima

    The experience i had when dealing with prima was easy and straight forward and i was able to get exactly the car insurance that i needed. very competitive pricewise and i would certainly recommend them

    Dennis Minns
  • 5 out of five star rating on Trustpilot

    Easy to use

    Easy to use, questions relevant and in a timely manner.

    Valeria Pinder
  • 5 out of five star rating on Trustpilot

    It was easy to arrange car insurance…

    It was easy to arrange car insurance online. all necessary details were available to check the cover provided by the quote and the price was competitive. full cover information was emailed quickly.

    Customer
  • 5 out of five star rating on Trustpilot

    Car ins

    Easy company to deal with and great car ins price. highly recommended. thank you

    mr davies
  • 5 out of five star rating on Trustpilot

    Value for money

    Found this company on a price comparison site and was amazed at the very attractive price which was considerably lower than other companies on a like for like basis.

    Brian lawrence
  • 5 out of five star rating on Trustpilot

    Your service is excellent and i have…

    Your service is excellent and i have enjoyed your offer. good work..

    Amadu Lordina
  • 5 out of five star rating on Trustpilot

    Good service when making a change to my…

    Good service when making a change to my car policy.

    Beverley Skinner
Our insurance policy

Covers you for all the important stuff

What’s included?

Our comprehensive car insurance is designed to put you at ease.

  • If your car’s damaged, we’ll repair it up to its market value and provide a courtesy car.

  • If your car’s stolen, we’ll replace it or pay its market value.

  • If an accident’s your fault, we’ll pay up to £20,000,000.

  • If you drive other cars, they’ll have third party cover too.

  • If you drive abroad in the EU, you’ll have full cover for 90 days.

  • If you’re seriously injured, we’ll pay £5,000.

What’s not included?

We can’t cover everything. But we make it clear that you won’t be covered if…

  • Your car’s driven by someone not named on your policy.

  • You drive without a valid driving licence.

  • You drive under the influence of drink or drugs.

  • Your car’s left unlocked or with the keys inside.

  • You put in the wrong fuel.

  • You drive outside the UK or EU.

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Join millions of drivers who count on us

  • Trusted since 2015

    Our story began in Italy, where we’re now the largest online car insurance provider.

  • Backed by global giants

    We’re growing fast, thanks to over €100 million of investment from Goldman Sachs and The Blackstone Group.

  • Based here in the UK

    We might be Italian-founded, but we’ve built an expert team in London to serve our UK drivers.