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Go to Trustpilot website4.2 out of five star rating on Trustpilot

Great value car insurance

Fully comprehensive cover, from only £254.*

defaqto prima reviews

Our Prima, Prima Plus and Prima Premier cover plans are all rated 5 Star by Defaqto.

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Our promise

Insurance that puts you first

We believe in making car insurance work for drivers. That means no confusing small print or complicated claims procedures. Just honest, comprehensive cover, you can rely on.

Value for money

We use our love of data and technology to keep our costs low. Then we pass on these savings to you.

Made to suit you

Choose a cover plan to suit your needs and budget. Then personalise it, by picking add-ons and how you'd like to pay.

24/7 claims support

Accidents can happen at any time. That’s why we’re always here if you need to make a claim. Speak to a real person, day or night.

Go to Trustpilot website4.2 out of five star rating on Trustpilot

TrustScore 4.2


6,069 reviews

* Showing our four and five star reviews

  • 4 out of five star rating on Trustpilot

    Been a prima customer for a while…

    Been a prima customer for a while needed to update my insurance and found the ai very difficult to deal with and then tried to call and got stuck in their automated reception has finally been sorted but took a week back wards and forwards

    Jim Blinman
  • 5 out of five star rating on Trustpilot

    Excellent web site

    Excellent web site and it made you double check everything before accepting quote i chose top policy as the cover was excellent and cost hardly changed

    Steve Cook
  • 5 out of five star rating on Trustpilot

    Car insurance

    Easy to use site. all information easy to find. competitive pricing. documents immediately available so checking they were what i needed was easy.

    dawn
  • 5 out of five star rating on Trustpilot

    Insurance easy to set up

    Insurance easy to set up. and rewards sent to wallet via app

    Kelly
  • 5 out of five star rating on Trustpilot

    Very helpful after a bad experience…

    Very helpful after a bad experience with this company. to get my car documents sent to me. emailed them 3 times no reply phoned this company on hold for 10 minutes gave up .Life to short .Whatsapp very good got sorted .

    Denis Herdman
  • 5 out of five star rating on Trustpilot

    I was very happy to buy my

    I was very happy to buy my car insurance with prima it was easy and straight forward and got a great price.

    L D PAUL
  • 5 out of five star rating on Trustpilot

    Excellent information easy to follow

    Excellent information easy to follow

    Ann
  • 5 out of five star rating on Trustpilot

    I've not heard of prima, i really like them.

    I've not heard of prima before and found them on comparethemarket. there were three options and i picked the one that i felt was the best value of money. the purchasing process was straight forward and i really liked the documents all being emailed to me. none of this portal and password rubbish which i hate. well done prima. if my renewal is competitive i will probably stay with you next year.

    Paul Housego
  • 5 out of five star rating on Trustpilot

    Easy process to follow,great price

    Easy process to follow,great price

    Tony
  • 5 out of five star rating on Trustpilot

    Easy to renew at competative pricr.

    Easy to renew at competative pricr.

    Christopher Green
  • 5 out of five star rating on Trustpilot

    My view

    Was all fairly straightforward easy to understand and at a price that seemed good in comparison with others

    Wilfred my view
  • 5 out of five star rating on Trustpilot

    It was easy and quick to take up…

    It was easy and quick to take up prima's quote for car insurance and i was delighted it was cheaper than my present insurers.

    Sara Richards

Covers you for all the important stuff

We offer a choice of comprehensive car insurance plans. Here's a quick look at what our classic Prima plan covers...

If your car is damaged or stolen, we'll repair it, replace it or pay you its market value.

We'll keep you on the road while your own car is getting fixed by a Prima-approved repairer.

If your windows or windscreen need a repair or replacement, you'll just pay a small excess. We'll cover the rest.

If you or your partner are seriously hurt in an accident in your car, we'll pay £5,000 in accident support.

Keep your no claims bonus and get back your excess if you're hit by an uninsured driver.

For up to 90 days, you'll enjoy the same level of cover as at home when driving abroad in the EU and selected countries.

If your belongings are lost or damaged in an accident, fire of theft in your car, we'll pay up to £250.

If you're over 25 and eligible, you'll have third party cover to drive someone else's car.

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Join millions of drivers who count on us

  • Trusted since 2015

    Our story began in Italy, where we’re now the largest online car insurance provider.

  • Based here in the UK

    We might be Italian-founded, but we’ve built an expert team in London to serve our UK drivers.

  • FCA regulated

    We're authorised and regulated by the Financial Conduct Authority (FCA). They set the standards for protecting customers across UK financial services.

Common questions

Find answers to things that drivers often ask us.

Yes. When you get a quote with us, you can personalise your cover and boost your protection, by adding on extras like:

  • Motor legal cover
  • RAC breakdown cover
  • Upgraded courtesy car cover

Some of our car insurance plans even have these add-ons bundled in. For example, our Prima Premier car insurance includes motor legal cover and breakdown cover.

We try to cover the important stuff. But with all our car insurance plans, you won’t be covered if:

  • Someone not named on your policy drives your car
  • You drive without a valid driving licence
  • You drive under the influence of drink or drugs
  • Your car’s left unlocked or with the keys inside
  • You fill up with the wrong fuel

For full details of what is and isn’t included with your cover, you should check your Policy Wording. You’ll see this document when you get a quote with us. We’ll also email you a copy once you’ve bought your policy.


All the car insurance cover plans we offer are fully comprehensive.

This means that you’re covered for damage to your car, as well as any damage to other people (“third parties”) or their property.

We don’t offer third-party only cover.

*10% of our new customers paid £254 or less for our Prima car insurance in January 2026.