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Go to Trustpilot website4.2 out of five star rating on Trustpilot

Great value car insurance

Fully comprehensive cover, from only £254.*

defaqto prima reviews

Our Prima, Prima Plus and Prima Premier cover plans are all rated 5 Star by Defaqto.

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Our promise

Insurance that puts you first

We believe in making car insurance work for drivers. That means no confusing small print or complicated claims procedures. Just honest, comprehensive cover, you can rely on.

Value for money

We use our love of data and technology to keep our costs low. Then we pass on these savings to you.

Made to suit you

Choose a cover plan to suit your needs and budget. Then personalise it, by picking add-ons and how you'd like to pay.

24/7 claims support

Accidents can happen at any time. That’s why we’re always here if you need to make a claim. Speak to a real person, day or night.

Go to Trustpilot website4.2 out of five star rating on Trustpilot

TrustScore 4.2


6,779 reviews

* Showing our four and five star reviews

  • 4 out of five star rating on Trustpilot

    Used live chat to change address

    Used live chat to change address charge of £25 to do this new insurance documents sent immediately

    Deborah Marks
  • 5 out of five star rating on Trustpilot

    Good service

    It was easy to do

    Mr Abercrombie
  • 5 out of five star rating on Trustpilot

    Simply easy to leave it to you

    Simply easy to leave it to you. i did check to see if elsewhere was cheaper but yours was best

    Christine Ptolomey
  • 5 out of five star rating on Trustpilot

    Fuss free insurance shopping

    Renewal time came around and my premium had gone up again. time i looked online, so i went on various comparison sites and whilst this policy wasn’t the cheapest available i found it offered me everything my previous policy did at a considerable saving. completely fuss free to swap providers, just a couple of things were required from me and all set in good time for when my old policy expires, what’s not to like?

    Michael Taylor
  • 5 out of five star rating on Trustpilot

    Fantastic chat online with a very…

    Fantastic chat online with a very friendly and helpful member of staff called o'neil highly recommend prima for your insurance !

    Bruce Hills
  • 5 out of five star rating on Trustpilot

    The lady was very helpful and had a lot…

    The lady was very helpful and had a lot of patience with me while we sorted everything out

    kevin bowden
  • 5 out of five star rating on Trustpilot

    She answered all my questions,and was…

    She answered all my questions,and was very patient.

    customer
  • 5 out of five star rating on Trustpilot

    I have not received any policy documents

    I have not received any policy documents

    John Ashfield
  • 5 out of five star rating on Trustpilot

    Quick and easy to use

    Quick and easy to use. understandable, clear to follow knowing what is covered and not. good value for money

    Patti
  • 4 out of five star rating on Trustpilot

    Applying for insurance

    Straight forward no trouble all over in10minutes

    Raymond Williams
  • 5 out of five star rating on Trustpilot

    Quick and easy to set up insurance at a…

    Quick and easy to set up insurance at a good price

    MALCOLM SLATTER
  • 5 out of five star rating on Trustpilot

    Really easy and quick.

    Really easy and quick.

    Bob Makins

Covers you for all the important stuff

We offer a choice of comprehensive car insurance plans. Here's a quick look at what our classic Prima plan covers...

If your car is damaged or stolen, we'll repair it, replace it or pay you its market value.

We'll keep you on the road while your own car is getting fixed by a Prima-approved repairer.

If your windows or windscreen need a repair or replacement, you'll just pay a small excess. We'll cover the rest.

If you or your partner are seriously hurt in an accident in your car, we'll pay £5,000 in accident support.

Keep your no claims bonus and get back your excess if you're hit by an uninsured driver.

For up to 90 days, you'll enjoy the same level of cover as at home when driving abroad in the EU and selected countries.

If your belongings are lost or damaged in an accident, fire of theft in your car, we'll pay up to £250.

If you're over 25 and eligible, you'll have third party cover to drive someone else's car.

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Join millions of drivers who count on us

  • Trusted since 2015

    Our story began in Italy, where we’re now the largest online car insurance provider.

  • Based here in the UK

    We might be Italian-founded, but we’ve built an expert team in London to serve our UK drivers.

  • FCA regulated

    We're authorised and regulated by the Financial Conduct Authority (FCA). They set the standards for protecting customers across UK financial services.

Common questions

Find answers to things that drivers often ask us.

Yes. When you get a quote with us, you can personalise your cover and boost your protection, by adding on extras like:

  • Motor legal cover
  • RAC breakdown cover
  • Upgraded courtesy car cover

Some of our car insurance plans even have these add-ons bundled in. For example, our Prima Premier car insurance includes motor legal cover and breakdown cover.

We try to cover the important stuff. But with all our car insurance plans, you won’t be covered if:

  • Someone not named on your policy drives your car
  • You drive without a valid driving licence
  • You drive under the influence of drink or drugs
  • Your car’s left unlocked or with the keys inside
  • You fill up with the wrong fuel

For full details of what is and isn’t included with your cover, you should check your Policy Wording. You’ll see this document when you get a quote with us. We’ll also email you a copy once you’ve bought your policy.


All the car insurance cover plans we offer are fully comprehensive.

This means that you’re covered for damage to your car, as well as any damage to other people (“third parties”) or their property.

We don’t offer third-party only cover.

*10% of our new customers paid £254 or less for our Prima car insurance in January 2026.