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Go to Trustpilot website4.3 out of five star rating on Trustpilot

Great value car insurance

Fully comprehensive cover, from only £246.*

defaqto prima reviews

Our Prima, Prima Plus and Prima Premier cover plans are all rated 5 Star by Defaqto.

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Our promise

Insurance that puts you first

We believe in making car insurance work for drivers. That means no confusing small print or complicated claims procedures. Just honest, comprehensive cover, you can rely on.

Value for money

We use our love of data and technology to keep our costs low. Then we pass on these savings to you.

Made to suit you

Choose a cover plan to suit your needs and budget. Then personalise it, by picking add-ons and how you'd like to pay.

24/7 claims support

Accidents can happen at any time. That’s why we’re always here if you need to make a claim. Speak to a real person, day or night.

Go to Trustpilot website4.3 out of five star rating on Trustpilot

TrustScore 4.3


7,726 reviews

* Showing our four and five star reviews

  • 4 out of five star rating on Trustpilot

    Speak to a person is important and it varies how quickly you get through to a person.

    Personal interaction

    — Mrs Isabel Hopgood
  • 5 out of five star rating on Trustpilot

    New company to me hope they are as competitive next year

    I was obviously pleased that my car insurance was cheaper than my provider was offering. the site was easy to navigate and everything was very quick. i had never heard of the company but so far i am impressed.

    — Linda Hinks
  • 5 out of five star rating on Trustpilot

    Payment query for renewal answered…

    Payment query for renewal answered promptly and courteously.

    — Mr Kerry Schofield
  • 5 out of five star rating on Trustpilot

    It was very easy to follow what type of insurance.…

    It was very easy to follow what type of insurance i need. also very competitive. definitely worth taking a look at prima.

    — John Newman
  • 5 out of five star rating on Trustpilot

    Its on line direcyed by yhe bots.

    Its on line direcyed by yhe bots. all plain sailimg.

    — Mr. Andrew Sail
  • 5 out of five star rating on Trustpilot

    Vey good

    Very easy very happy

    — Mirjan Troci
  • 5 out of five star rating on Trustpilot

    Exactly what it said on the tin

    Exactly what it said on the tin ! simple !!

    — K Luckhurst
  • 4 out of five star rating on Trustpilot

    Great price for the insurance

    Great price for the insurance. had a problem with the payment. 1st call centre operative had a very strong accent and was difficult to understand. second call no problem.

    — Dave Wilson
  • 5 out of five star rating on Trustpilot

    Done all online which i found very easy

    Done all online which i found very easy

    — Susan
  • 5 out of five star rating on Trustpilot

    Very easy to get a motor insurance quote

    Very easy to get a motor insurance quote and information clearly laid out to show what's included and price. excellent price for my mercedes a class, beat everyone else's, included more options, new paperwork sent very promptly. a good experience, very pleased!

    — Alison Smith
  • 5 out of five star rating on Trustpilot

    The easy one.

    A website easy to use, seriously without complications. a very fair price quoted. at an advanced age in life, we don’t need issues. so, if and when there should be a need to use the product, i trust it will be as uncomplicated…

    — Christopher
  • 5 out of five star rating on Trustpilot

    Ease of using website

    Ease of using website. clear list of what each policy covers.

    — Mr Read

Covers you for all the important stuff

We offer a choice of comprehensive car insurance plans. Here's a quick look at what our classic Prima plan covers...

If your car is damaged or stolen, we'll repair it, replace it or pay you its market value.

We'll keep you on the road while your own car is getting fixed by a Prima-approved repairer.

If your windows or windscreen need a repair or replacement, you'll just pay a small excess. We'll cover the rest.

If you or your partner are seriously hurt in an accident in your car, we'll pay £5,000 in accident support.

Keep your no claims bonus and get back your excess if you're hit by an uninsured driver.

For up to 90 days, you'll enjoy the same level of cover as at home when driving abroad in the EU and selected countries.

If your belongings are lost or damaged in an accident, fire of theft in your car, we'll pay up to £250.

If you're over 25 and eligible, you'll have third party cover to drive someone else's car.

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Join millions of drivers who count on us

  • Trusted since 2015

    Our story began in Italy, where we’re now the largest online car insurance provider.

  • Based here in the UK

    We might be Italian-founded, but we’ve built an expert team in London to serve our UK drivers.

  • FCA regulated

    We're authorised and regulated by the Financial Conduct Authority (FCA). They set the standards for protecting customers across UK financial services.

Common questions

Find answers to things that drivers often ask us.

Yes. When you get a quote with us, you can personalise your cover and boost your protection, by adding on extras like:

  • Motor legal cover
  • RAC breakdown cover
  • Upgraded courtesy car cover

Some of our car insurance plans even have these add-ons bundled in. For example, our Prima Premier car insurance includes motor legal cover and breakdown cover.

We try to cover the important stuff. But with all our car insurance plans, you won’t be covered if:

  • Someone not named on your policy drives your car
  • You drive without a valid driving licence
  • You drive under the influence of drink or drugs
  • Your car’s left unlocked or with the keys inside
  • You fill up with the wrong fuel

For full details of what is and isn’t included with your cover, you should check your Policy Wording. You’ll see this document when you get a quote with us. We’ll also email you a copy once you’ve bought your policy.


All the car insurance cover plans we offer are fully comprehensive.

This means that you’re covered for damage to your car, as well as any damage to other people (“third parties”) or their property.

We don’t offer third-party only cover.

*We offered 10% of our new customers comprehensive car insurance for £246 or less between January 1st and August 31st 2026.