Skip
Go to Trustpilot website4.2 out of five star rating on Trustpilot

Great value car insurance

Fully comprehensive cover, from only £246.*

defaqto prima reviews

Our Prima, Prima Plus and Prima Premier cover plans are all rated 5 Star by Defaqto.

car insurance hero image
Our promise

Insurance that puts you first

We believe in making car insurance work for drivers. That means no confusing small print or complicated claims procedures. Just honest, comprehensive cover, you can rely on.

Value for money

We use our love of data and technology to keep our costs low. Then we pass on these savings to you.

Made to suit you

Choose a cover plan to suit your needs and budget. Then personalise it, by picking add-ons and how you'd like to pay.

24/7 claims support

Accidents can happen at any time. That’s why we’re always here if you need to make a claim. Speak to a real person, day or night.

Go to Trustpilot website4.2 out of five star rating on Trustpilot

TrustScore 4.2


7,162 reviews

* Showing our four and five star reviews

  • 5 out of five star rating on Trustpilot

    Very easy to deal with smooth…

    Very easy to deal with smooth transaction

    Shane Wells
  • 5 out of five star rating on Trustpilot

    Not the cheapest quote

    Not the cheapest quote , but pretty much hassle free

    william morgan
  • 5 out of five star rating on Trustpilot

    Very good price for my car insurance

    Very good price for my car insurance . easy to navigate web site (for elderly)

    mr peter green
  • 4 out of five star rating on Trustpilot

    Not easy talking to a robot eventually…

    Not easy talking to a robot eventually got sorted then all went well

    David Toogood
  • 5 out of five star rating on Trustpilot

    Easy to follow instructions

    Easy to follow instructions with comprehensive add ons.

    Crumblie
  • 4 out of five star rating on Trustpilot

    It is very good indeed.X but want to print documents to keep. can you post them to me?

    It is very good indeed.X but i want to print the documents and keep them and i can not. may be nice to have them sent in the post to me if possible???

    Marion Pittman
  • 5 out of five star rating on Trustpilot

    Its the first time that with prima they…

    Its the first time that with prima they made it easy for me ,so i thought try them out easy thank you.

    Paul Schofield
  • 5 out of five star rating on Trustpilot

    It was straightforward and easy!

    It was straightforward and easy!

    Hugh Speirs
  • 5 out of five star rating on Trustpilot

    The staff member talked me through the renewal form over the phone

    The staff member was on the phone and directed me through the renewal form.I am very grateful for her patience and i was able to renew my car insurance within the required timeframe.

    customer Mary
  • 4 out of five star rating on Trustpilot

    Very helpful staff and professional…

    very helpful staff and professional although i am still waiting for my insurance document.

    valerie swanston
  • 5 out of five star rating on Trustpilot

    No problems

    No problems your doing a great job thank you 👍

    Richard
  • 5 out of five star rating on Trustpilot

    Insurance delt with very qwik

    Insurance delt with very qwik

    Lesley Fraser

Covers you for all the important stuff

We offer a choice of comprehensive car insurance plans. Here's a quick look at what our classic Prima plan covers...

If your car is damaged or stolen, we'll repair it, replace it or pay you its market value.

We'll keep you on the road while your own car is getting fixed by a Prima-approved repairer.

If your windows or windscreen need a repair or replacement, you'll just pay a small excess. We'll cover the rest.

If you or your partner are seriously hurt in an accident in your car, we'll pay £5,000 in accident support.

Keep your no claims bonus and get back your excess if you're hit by an uninsured driver.

For up to 90 days, you'll enjoy the same level of cover as at home when driving abroad in the EU and selected countries.

If your belongings are lost or damaged in an accident, fire of theft in your car, we'll pay up to £250.

If you're over 25 and eligible, you'll have third party cover to drive someone else's car.

mobile car insurance illustration

Join millions of drivers who count on us

  • Trusted since 2015

    Our story began in Italy, where we’re now the largest online car insurance provider.

  • Based here in the UK

    We might be Italian-founded, but we’ve built an expert team in London to serve our UK drivers.

  • FCA regulated

    We're authorised and regulated by the Financial Conduct Authority (FCA). They set the standards for protecting customers across UK financial services.

Common questions

Find answers to things that drivers often ask us.

Yes. When you get a quote with us, you can personalise your cover and boost your protection, by adding on extras like:

  • Motor legal cover
  • RAC breakdown cover
  • Upgraded courtesy car cover

Some of our car insurance plans even have these add-ons bundled in. For example, our Prima Premier car insurance includes motor legal cover and breakdown cover.

We try to cover the important stuff. But with all our car insurance plans, you won’t be covered if:

  • Someone not named on your policy drives your car
  • You drive without a valid driving licence
  • You drive under the influence of drink or drugs
  • Your car’s left unlocked or with the keys inside
  • You fill up with the wrong fuel

For full details of what is and isn’t included with your cover, you should check your Policy Wording. You’ll see this document when you get a quote with us. We’ll also email you a copy once you’ve bought your policy.


All the car insurance cover plans we offer are fully comprehensive.

This means that you’re covered for damage to your car, as well as any damage to other people (“third parties”) or their property.

We don’t offer third-party only cover.

*We offered 10% of our new customers comprehensive car insurance for £246 or less between January 1st and August 31st 2026.