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Go to Trustpilot website4.2 out of five star rating on Trustpilot

Great value car insurance

Fully comprehensive cover, from only £254.*

defaqto prima reviews

Our Prima, Prima Plus and Prima Premier cover plans are all rated 5 Star by Defaqto.

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Our promise

Insurance that puts you first

We believe in making car insurance work for drivers. That means no confusing small print or complicated claims procedures. Just honest, comprehensive cover, you can rely on.

Value for money

We use our love of data and technology to keep our costs low. Then we pass on these savings to you.

Made to suit you

Choose a cover plan to suit your needs and budget. Then personalise it, by picking add-ons and how you'd like to pay.

24/7 claims support

Accidents can happen at any time. That’s why we’re always here if you need to make a claim. Speak to a real person, day or night.

Go to Trustpilot website4.2 out of five star rating on Trustpilot

TrustScore 4.2


6,370 reviews

* Showing our four and five star reviews

  • 5 out of five star rating on Trustpilot

    The process was simplicity itself

    The process was simplicity itself. thank you!

    David Ridgway
  • 5 out of five star rating on Trustpilot

    Simple and easy process to follow with…

    Simple and easy process to follow with simple instructions from the agent at the company. problem quickly resolved and i’m very pleased with the outcome.

    Colin
  • 4 out of five star rating on Trustpilot

    Simple and easy to use the website

    Simple and easy to use the website

    Bill
  • 4 out of five star rating on Trustpilot

    I’ve found communication good in the…

    I’ve found communication good in the documents required. however i found some of the downloading more problematic .

    CDW16E
  • 5 out of five star rating on Trustpilot

    Easy to change from my previous…

    Easy to change from my previous insurance and a lot cheaper

    David Hancock
  • 5 out of five star rating on Trustpilot

    Excellent service

    Very fair my first time with prima and very quick with their response. thank you.

    David Day
  • 5 out of five star rating on Trustpilot

    Very easy to make contact via the watts…

    Very easy to make contact via the watts all communication option all the information was seemless and easy

    Sallie Lee
  • 5 out of five star rating on Trustpilot

    Easy to use the site the price was good…

    Easy to use the site the price was good so hopefully it will prove to be a good decision

    John Bowman
  • 5 out of five star rating on Trustpilot

    Picked this company from a comparison…

    Picked this company from a comparison online site. first time used. as it ticked the best car insurance cover i was looking for, at a competitive inclusive price. hopefully it dose not prove me wrong in the future. should i make a claim, which i have never done to date.

    Tom Faros
  • 5 out of five star rating on Trustpilot

    Prima insurance website is easy to…

    Prima insurance website is easy to follow, no hassle and a very good result.

    Kathy Martin
  • 4 out of five star rating on Trustpilot

    A lot easier than some other sites but…

    A lot easier than some other sites but you could put some other options on some questions.

    Angus Stewart
  • 5 out of five star rating on Trustpilot

    Clear concise questions

    Clear concise questions. paper work sent promptly. the cover and price was acceptable.

    Susan

Covers you for all the important stuff

We offer a choice of comprehensive car insurance plans. Here's a quick look at what our classic Prima plan covers...

If your car is damaged or stolen, we'll repair it, replace it or pay you its market value.

We'll keep you on the road while your own car is getting fixed by a Prima-approved repairer.

If your windows or windscreen need a repair or replacement, you'll just pay a small excess. We'll cover the rest.

If you or your partner are seriously hurt in an accident in your car, we'll pay £5,000 in accident support.

Keep your no claims bonus and get back your excess if you're hit by an uninsured driver.

For up to 90 days, you'll enjoy the same level of cover as at home when driving abroad in the EU and selected countries.

If your belongings are lost or damaged in an accident, fire of theft in your car, we'll pay up to £250.

If you're over 25 and eligible, you'll have third party cover to drive someone else's car.

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Join millions of drivers who count on us

  • Trusted since 2015

    Our story began in Italy, where we’re now the largest online car insurance provider.

  • Based here in the UK

    We might be Italian-founded, but we’ve built an expert team in London to serve our UK drivers.

  • FCA regulated

    We're authorised and regulated by the Financial Conduct Authority (FCA). They set the standards for protecting customers across UK financial services.

Common questions

Find answers to things that drivers often ask us.

Yes. When you get a quote with us, you can personalise your cover and boost your protection, by adding on extras like:

  • Motor legal cover
  • RAC breakdown cover
  • Upgraded courtesy car cover

Some of our car insurance plans even have these add-ons bundled in. For example, our Prima Premier car insurance includes motor legal cover and breakdown cover.

We try to cover the important stuff. But with all our car insurance plans, you won’t be covered if:

  • Someone not named on your policy drives your car
  • You drive without a valid driving licence
  • You drive under the influence of drink or drugs
  • Your car’s left unlocked or with the keys inside
  • You fill up with the wrong fuel

For full details of what is and isn’t included with your cover, you should check your Policy Wording. You’ll see this document when you get a quote with us. We’ll also email you a copy once you’ve bought your policy.


All the car insurance cover plans we offer are fully comprehensive.

This means that you’re covered for damage to your car, as well as any damage to other people (“third parties”) or their property.

We don’t offer third-party only cover.

*10% of our new customers paid £254 or less for our Prima car insurance in January 2026.