Insurance that puts you first
We believe in making car insurance work for drivers. That means no confusing small print or complicated claims procedures. Just honest, comprehensive cover, you can rely on.
Value for money
We use our love of data and technology to keep our costs low. Then we pass on these savings to you.
Made to suit you
Choose a cover plan to suit your needs and budget. Then personalise it, by picking add-ons and how you'd like to pay.
24/7 claims support
Accidents can happen at any time. That’s why we’re always here if you need to make a claim. Speak to a real person, day or night.
TrustScore 4.3
5,806 reviews
* Showing our four and five star reviews
Paper documents please
Can you please send. me paperwork of my recent purchase of car insurance i don’t have printer my name is john hannaford 24conway rd cannington bridgwater somerset ta52np reg of. car ford c max registration is wv66fcn many thanks john
Was very good .Spoke on the phone as…
Was very good .Spoke on the phone as well as i moved address
I was in a fairly complicated situation…
I was in a fairly complicated situation which was of my own making, but without any problem the situation was resolved in a mater of minutes after contacting the company on whatsapp. i was very impressed.
The staff at prima
I have been in contact with several prima staff over the past few days. you will speak to someone within a few button presses and greeted by polite empathetic staff. they help resolve your query regardless how many time you called in one day. my last call was taken by shanti. again bubbly helpful young lady. many thanks to all who helped me.
Esther was very helpful and responsive…
Esther was very helpful and responsive today. all queries answered and matter resolved at first attempt kevin.
Yes i book my insurance very quick.
Yes i book my insurance very quick.
All sorted no hassle..
All sorted no messing around you get what you choose at a fair price.
Change to policy
Change to policy all sorted very quickly and e mail sent with new policy right away
Helpful and friendly agent who clearly…
Helpful and friendly agent who clearly explained everything. easy to get through to on the telephone
The whole process easy to do
The whole process easy to do. the site was easy to use
First time buyer and all ok,my fault…
First time buyer and all ok,my fault but put wrong start date,went on line and changed date with relative ease.
Very good costmar service.And good…
Very good costmar service.And good effort able premium i like it .
Covers you for all the important stuff
We offer a choice of comprehensive car insurance plans. Here's a quick look at what our classic Prima plan covers...
If your car is damaged or stolen, we'll repair it, replace it or pay you its market value.
We'll keep you on the road while your own car is getting fixed by a Prima-approved repairer.
If your windows or windscreen need a repair or replacement, you'll just pay a small excess. We'll cover the rest.
If you or your partner are seriously hurt in an accident in your car, we'll pay £5,000 in accident support.
Keep your no claims bonus and get back your excess if you're hit by an uninsured driver.
For up to 90 days, you'll enjoy the same level of cover as at home when driving abroad in the EU and selected countries.
If your belongings are lost or damaged in an accident, fire of theft in your car, we'll pay up to £250.
If you're over 25 and eligible, you'll have third party cover to drive someone else's car.
Join millions of drivers who count on us
Trusted since 2015
Our story began in Italy, where we’re now the largest online car insurance provider.
Based here in the UK
We might be Italian-founded, but we’ve built an expert team in London to serve our UK drivers.
FCA regulated
We're authorised and regulated by the Financial Conduct Authority (FCA). They set the standards for protecting customers across UK financial services.
Common questions
Find answers to things that drivers often ask us.
Yes. When you get a quote with us, you can personalise your cover and boost your protection, by adding on extras like:
- Motor legal cover
- RAC breakdown cover
- Upgraded courtesy car cover
Some of our car insurance plans even have these add-ons bundled in. For example, our Prima Premier car insurance includes motor legal cover and breakdown cover.
We try to cover the important stuff. But with all our car insurance plans, you won’t be covered if:
- Someone not named on your policy drives your car
- You drive without a valid driving licence
- You drive under the influence of drink or drugs
- Your car’s left unlocked or with the keys inside
- You fill up with the wrong fuel
For full details of what is and isn’t included with your cover, you should check your Policy Wording. You’ll see this document when you get a quote with us. We’ll also email you a copy once you’ve bought your policy.
All the car insurance cover plans we offer are fully comprehensive.
This means that you’re covered for damage to your car, as well as any damage to other people (“third parties”) or their property.
We don’t offer third-party only cover.
*10% of our new customers paid £254 or less for our Prima car insurance in January 2026.