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Go to Trustpilot website4.2 out of five star rating on Trustpilot

Great value car insurance

Fully comprehensive cover, from only £246.*

defaqto prima reviews

Our Prima, Prima Plus and Prima Premier cover plans are all rated 5 Star by Defaqto.

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Our promise

Insurance that puts you first

We believe in making car insurance work for drivers. That means no confusing small print or complicated claims procedures. Just honest, comprehensive cover, you can rely on.

Value for money

We use our love of data and technology to keep our costs low. Then we pass on these savings to you.

Made to suit you

Choose a cover plan to suit your needs and budget. Then personalise it, by picking add-ons and how you'd like to pay.

24/7 claims support

Accidents can happen at any time. That’s why we’re always here if you need to make a claim. Speak to a real person, day or night.

Go to Trustpilot website4.2 out of five star rating on Trustpilot

TrustScore 4.2


6,953 reviews

* Showing our four and five star reviews

  • 5 out of five star rating on Trustpilot

    Quick and easy.

    Quick and easy.

    Adam
  • 5 out of five star rating on Trustpilot

    Very easy forms to complete.

    Very easy forms to complete.

    Mr NORMAN
  • 4 out of five star rating on Trustpilot

    Straightforward & good price for the level of cover

    Straightforward booking process and one of the better prices i got through money supermarket. it was defacto rating 5 and came with a few other things included in the price that others didn't. overall i'm happy with my new insurance.

    Samantha
  • 5 out of five star rating on Trustpilot

    Brilliant service hassle and stress…

    Brilliant service hassle and stress free definitely would recommend

    Darren Evans
  • 4 out of five star rating on Trustpilot

    Login access easy to navigate

    Login access easy to navigate, competive pricing for car insurance

    Mr Jolly
  • 5 out of five star rating on Trustpilot

    Very easy and excellent service

    Very easy and excellent service

    Aruna Dasandi
  • 5 out of five star rating on Trustpilot

    Very good and reliable customer…

    Very good and reliable customer service. keep some good work

    Shepherd Hapaguti
  • 5 out of five star rating on Trustpilot

    Everything it’s perfect

    Everything it’s perfect, very understanding all it’s good

    Alin
  • 5 out of five star rating on Trustpilot

    Was easy to follow

    Was easy to follow

    Vivien tabram
  • 5 out of five star rating on Trustpilot

    It was very easy to add the things that…

    It was very easy to add the things that i wanted to the policy

    john bee
  • 5 out of five star rating on Trustpilot

    Quick and easy

    Quick and easy

    WARREN WRIGHT
  • 4 out of five star rating on Trustpilot

    Quick and easy process

    Pleased with service speed and receipt of documents i just think the cost of changing the registration number at a later date excessive this is a free service on many insurance companies and i hope you can follow their example.

    John Fletcher

Covers you for all the important stuff

We offer a choice of comprehensive car insurance plans. Here's a quick look at what our classic Prima plan covers...

If your car is damaged or stolen, we'll repair it, replace it or pay you its market value.

We'll keep you on the road while your own car is getting fixed by a Prima-approved repairer.

If your windows or windscreen need a repair or replacement, you'll just pay a small excess. We'll cover the rest.

If you or your partner are seriously hurt in an accident in your car, we'll pay £5,000 in accident support.

Keep your no claims bonus and get back your excess if you're hit by an uninsured driver.

For up to 90 days, you'll enjoy the same level of cover as at home when driving abroad in the EU and selected countries.

If your belongings are lost or damaged in an accident, fire of theft in your car, we'll pay up to £250.

If you're over 25 and eligible, you'll have third party cover to drive someone else's car.

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Join millions of drivers who count on us

  • Trusted since 2015

    Our story began in Italy, where we’re now the largest online car insurance provider.

  • Based here in the UK

    We might be Italian-founded, but we’ve built an expert team in London to serve our UK drivers.

  • FCA regulated

    We're authorised and regulated by the Financial Conduct Authority (FCA). They set the standards for protecting customers across UK financial services.

Common questions

Find answers to things that drivers often ask us.

Yes. When you get a quote with us, you can personalise your cover and boost your protection, by adding on extras like:

  • Motor legal cover
  • RAC breakdown cover
  • Upgraded courtesy car cover

Some of our car insurance plans even have these add-ons bundled in. For example, our Prima Premier car insurance includes motor legal cover and breakdown cover.

We try to cover the important stuff. But with all our car insurance plans, you won’t be covered if:

  • Someone not named on your policy drives your car
  • You drive without a valid driving licence
  • You drive under the influence of drink or drugs
  • Your car’s left unlocked or with the keys inside
  • You fill up with the wrong fuel

For full details of what is and isn’t included with your cover, you should check your Policy Wording. You’ll see this document when you get a quote with us. We’ll also email you a copy once you’ve bought your policy.


All the car insurance cover plans we offer are fully comprehensive.

This means that you’re covered for damage to your car, as well as any damage to other people (“third parties”) or their property.

We don’t offer third-party only cover.

*We offered 10% of our new customers comprehensive car insurance for £246 or less between January 1st and August 31st 2026.