Skip
Go to Trustpilot website4.2 out of five star rating on Trustpilot

Great value car insurance

Fully comprehensive cover, from only £254.*

defaqto prima reviews

Our Prima, Prima Plus and Prima Premier cover plans are all rated 5 Star by Defaqto.

car insurance hero image
Our promise

Insurance that puts you first

We believe in making car insurance work for drivers. That means no confusing small print or complicated claims procedures. Just honest, comprehensive cover, you can rely on.

Value for money

We use our love of data and technology to keep our costs low. Then we pass on these savings to you.

Made to suit you

Choose a cover plan to suit your needs and budget. Then personalise it, by picking add-ons and how you'd like to pay.

24/7 claims support

Accidents can happen at any time. That’s why we’re always here if you need to make a claim. Speak to a real person, day or night.

Go to Trustpilot website4.2 out of five star rating on Trustpilot

TrustScore 4.2


6,055 reviews

* Showing our four and five star reviews

  • 5 out of five star rating on Trustpilot

    I've not heard of prima, i really like them.

    I've not heard of prima before and found them on comparethemarket. there were three options and i picked the one that i felt was the best value of money. the purchasing process was straight forward and i really liked the documents all being emailed to me. none of this portal and password rubbish which i hate. well done prima. if my renewal is competitive i will probably stay with you next year.

    Paul Housego
  • 5 out of five star rating on Trustpilot

    Easy process to follow,great price

    Easy process to follow,great price

    Tony
  • 5 out of five star rating on Trustpilot

    Easy to renew at competative pricr.

    Easy to renew at competative pricr.

    Christopher Green
  • 5 out of five star rating on Trustpilot

    My view

    Was all fairly straightforward easy to understand and at a price that seemed good in comparison with others

    Wilfred my view
  • 5 out of five star rating on Trustpilot

    It was easy and quick to take up…

    It was easy and quick to take up prima's quote for car insurance and i was delighted it was cheaper than my present insurers.

    Sara Richards
  • 5 out of five star rating on Trustpilot

    Moved to this from tesco

    Just changed car ins & all appears to be good. hopefully won't need to find out.

    Barry Thomas
  • 5 out of five star rating on Trustpilot

    It was an easy appliciation. every step was clear and well explained.

    It was an easy application

    Wilmore
  • 4 out of five star rating on Trustpilot

    Could do better

    Reasonably easy process but if you are not confident in applying online it would be a better experience if you could talk to a human being. there is no prominent telephone number visible on your website it takes some effort to find it which could put off people with a disability or who cannot cope with online forms without assistance.

    Malcolm Court
  • 5 out of five star rating on Trustpilot

    Person that sorted my insurance was…

    Person that sorted my insurance was really very helpful.Explained everything

    Angela Foster
  • 4 out of five star rating on Trustpilot

    Easier than expected

    Easier than expected. thank you.

    Mike Collins
  • 5 out of five star rating on Trustpilot

    Faultless

    Faultless. thank you

    Valerie Brogan
  • 5 out of five star rating on Trustpilot

    Really speedy and helpful

    Really speedy and helpful - happy !

    SW

Covers you for all the important stuff

We offer a choice of comprehensive car insurance plans. Here's a quick look at what our classic Prima plan covers...

If your car is damaged or stolen, we'll repair it, replace it or pay you its market value.

We'll keep you on the road while your own car is getting fixed by a Prima-approved repairer.

If your windows or windscreen need a repair or replacement, you'll just pay a small excess. We'll cover the rest.

If you or your partner are seriously hurt in an accident in your car, we'll pay £5,000 in accident support.

Keep your no claims bonus and get back your excess if you're hit by an uninsured driver.

For up to 90 days, you'll enjoy the same level of cover as at home when driving abroad in the EU and selected countries.

If your belongings are lost or damaged in an accident, fire of theft in your car, we'll pay up to £250.

If you're over 25 and eligible, you'll have third party cover to drive someone else's car.

mobile car insurance illustration

Join millions of drivers who count on us

  • Trusted since 2015

    Our story began in Italy, where we’re now the largest online car insurance provider.

  • Based here in the UK

    We might be Italian-founded, but we’ve built an expert team in London to serve our UK drivers.

  • FCA regulated

    We're authorised and regulated by the Financial Conduct Authority (FCA). They set the standards for protecting customers across UK financial services.

Common questions

Find answers to things that drivers often ask us.

Yes. When you get a quote with us, you can personalise your cover and boost your protection, by adding on extras like:

  • Motor legal cover
  • RAC breakdown cover
  • Upgraded courtesy car cover

Some of our car insurance plans even have these add-ons bundled in. For example, our Prima Premier car insurance includes motor legal cover and breakdown cover.

We try to cover the important stuff. But with all our car insurance plans, you won’t be covered if:

  • Someone not named on your policy drives your car
  • You drive without a valid driving licence
  • You drive under the influence of drink or drugs
  • Your car’s left unlocked or with the keys inside
  • You fill up with the wrong fuel

For full details of what is and isn’t included with your cover, you should check your Policy Wording. You’ll see this document when you get a quote with us. We’ll also email you a copy once you’ve bought your policy.


All the car insurance cover plans we offer are fully comprehensive.

This means that you’re covered for damage to your car, as well as any damage to other people (“third parties”) or their property.

We don’t offer third-party only cover.

*10% of our new customers paid £254 or less for our Prima car insurance in January 2026.