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Go to Trustpilot website4.2 out of five star rating on Trustpilot

Great value car insurance

Fully comprehensive cover, from only £254.*

defaqto prima reviews

Our Prima, Prima Plus and Prima Premier cover plans are all rated 5 Star by Defaqto.

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Our promise

Insurance that puts you first

We believe in making car insurance work for drivers. That means no confusing small print or complicated claims procedures. Just honest, comprehensive cover, you can rely on.

Value for money

We use our love of data and technology to keep our costs low. Then we pass on these savings to you.

Made to suit you

Choose a cover plan to suit your needs and budget. Then personalise it, by picking add-ons and how you'd like to pay.

24/7 claims support

Accidents can happen at any time. That’s why we’re always here if you need to make a claim. Speak to a real person, day or night.

Go to Trustpilot website4.2 out of five star rating on Trustpilot

TrustScore 4.2


5,931 reviews

* Showing our four and five star reviews

  • 5 out of five star rating on Trustpilot

    All worked fine and was clear

    All worked fine and was clear

    Geoff Elliott
  • 5 out of five star rating on Trustpilot

    Easy and straightforward to purchase…

    Easy and straightforward to purchase car insurance on line. prices reasonable

    Sandy Price
  • 4 out of five star rating on Trustpilot

    Quick and efficient transaction

    Firstly the price was very good and very easy transaction to make.My only concern is the telephone if i did have the misfortune to have an accident being profoundly deaf in both ears.

    Alan Porter
  • 5 out of five star rating on Trustpilot

    Nassima only asked the questions that…

    Nassima only asked the questions that were needed, prompt replys and sorted my issue with no hassle, i was expecting it to be harder if i'm honest, she was great

    susan morgan
  • 5 out of five star rating on Trustpilot

    Great price and very good service what…

    Great price and very good service what more could you want

    PETER WARD
  • 5 out of five star rating on Trustpilot

    Very friendly

    Very friendly, helpful staff member who quickly sorted out the additional cover i needed.

    Iain Christie
  • 5 out of five star rating on Trustpilot

    Very good

    Very good, easy to follow, no hassle.

    Kenneth Watson
  • 5 out of five star rating on Trustpilot

    Minimum of fuss

    I was able to add an additional driver to the policy with the minimum of fuss.

    Barrie Walter Watson
  • 4 out of five star rating on Trustpilot

    A new experience

    Well, my insurance hasn't started yet but i am sure it will work for me.

    Gary
  • 5 out of five star rating on Trustpilot

    All very easy

    All very easy, thank you

    Jane Cheesman
  • 5 out of five star rating on Trustpilot

    Efficient

    Efficient, helpful and an all round excellent experience. thank you!

    John Ramsden
  • 5 out of five star rating on Trustpilot

    Easy to use website

    Easy to use website, shows everything clearly, good clear pricing.

    Ben

Covers you for all the important stuff

We offer a choice of comprehensive car insurance plans. Here's a quick look at what our classic Prima plan covers...

If your car is damaged or stolen, we'll repair it, replace it or pay you its market value.

We'll keep you on the road while your own car is getting fixed by a Prima-approved repairer.

If your windows or windscreen need a repair or replacement, you'll just pay a small excess. We'll cover the rest.

If you or your partner are seriously hurt in an accident in your car, we'll pay £5,000 in accident support.

Keep your no claims bonus and get back your excess if you're hit by an uninsured driver.

For up to 90 days, you'll enjoy the same level of cover as at home when driving abroad in the EU and selected countries.

If your belongings are lost or damaged in an accident, fire of theft in your car, we'll pay up to £250.

If you're over 25 and eligible, you'll have third party cover to drive someone else's car.

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Join millions of drivers who count on us

  • Trusted since 2015

    Our story began in Italy, where we’re now the largest online car insurance provider.

  • Based here in the UK

    We might be Italian-founded, but we’ve built an expert team in London to serve our UK drivers.

  • FCA regulated

    We're authorised and regulated by the Financial Conduct Authority (FCA). They set the standards for protecting customers across UK financial services.

Common questions

Find answers to things that drivers often ask us.

Yes. When you get a quote with us, you can personalise your cover and boost your protection, by adding on extras like:

  • Motor legal cover
  • RAC breakdown cover
  • Upgraded courtesy car cover

Some of our car insurance plans even have these add-ons bundled in. For example, our Prima Premier car insurance includes motor legal cover and breakdown cover.

We try to cover the important stuff. But with all our car insurance plans, you won’t be covered if:

  • Someone not named on your policy drives your car
  • You drive without a valid driving licence
  • You drive under the influence of drink or drugs
  • Your car’s left unlocked or with the keys inside
  • You fill up with the wrong fuel

For full details of what is and isn’t included with your cover, you should check your Policy Wording. You’ll see this document when you get a quote with us. We’ll also email you a copy once you’ve bought your policy.


All the car insurance cover plans we offer are fully comprehensive.

This means that you’re covered for damage to your car, as well as any damage to other people (“third parties”) or their property.

We don’t offer third-party only cover.

*10% of our new customers paid £254 or less for our Prima car insurance in January 2026.