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Go to Trustpilot website4.2 out of five star rating on Trustpilot

Great value car insurance

Fully comprehensive cover, from only £246.*

defaqto prima reviews

Our Prima, Prima Plus and Prima Premier cover plans are all rated 5 Star by Defaqto.

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Our promise

Insurance that puts you first

We believe in making car insurance work for drivers. That means no confusing small print or complicated claims procedures. Just honest, comprehensive cover, you can rely on.

Value for money

We use our love of data and technology to keep our costs low. Then we pass on these savings to you.

Made to suit you

Choose a cover plan to suit your needs and budget. Then personalise it, by picking add-ons and how you'd like to pay.

24/7 claims support

Accidents can happen at any time. That’s why we’re always here if you need to make a claim. Speak to a real person, day or night.

Go to Trustpilot website4.2 out of five star rating on Trustpilot

TrustScore 4.2


7,068 reviews

* Showing our four and five star reviews

  • 5 out of five star rating on Trustpilot

    Quick and easy

    I've just insured my car with prima for the first time and found it quick and easy to do on line. i was pleased with the premium which was over £100 less than renewing it with my previous insurer.

    Fiona Lane
  • 5 out of five star rating on Trustpilot

    Easy insurance renewal

    The details were easy to navigate to get the policy that you want and the price competitive

    Graham
  • 5 out of five star rating on Trustpilot

    Excellent

    Good customer service and reasonably priced insurance.

    James Williams
  • 5 out of five star rating on Trustpilot

    Excellent straightforward transaction…

    Excellent straightforward transaction thank you mr a farrell

    arthur farrell
  • 5 out of five star rating on Trustpilot

    No time wasting 👍

    Very fresh to have an insurance company phoning you back when line goes dead. not a long wait time. better than 1st central.

    Wes
  • 5 out of five star rating on Trustpilot

    Well i'm impressed so far

    Well i'm impressed so far. documents arrived in a few hours in e.Mail ..Was able to sign in and read them in a few seconds.Well happy at the moment 😀

    ken hudson
  • 5 out of five star rating on Trustpilot

    Very easy on line to book and they make…

    Very easy on line to book and they make sure you realise all that you need

    Robert Shoesmith
  • 5 out of five star rating on Trustpilot

    Easy set up and very happy wurh price

    Was easy to set up and covers everything other companies do. cheapest i've found.

    Simon
  • 5 out of five star rating on Trustpilot

    Easy application

    It was effortless to apply for this policy. all questions were straightforward with applicable options. good value for money.

    Peter Sweet
  • 5 out of five star rating on Trustpilot

    So easy online thanks to prima very…

    So easy online thanks to prima very competitive

    Steven Tansey
  • 5 out of five star rating on Trustpilot

    Happy with the price

    Happy with the price, helpful agents and easy to navigate

    Mrs gwen bentley
  • 5 out of five star rating on Trustpilot

    Quick and easy transaction

    Quick and easy transaction, plus a great price.

    COLIN VILE

Covers you for all the important stuff

We offer a choice of comprehensive car insurance plans. Here's a quick look at what our classic Prima plan covers...

If your car is damaged or stolen, we'll repair it, replace it or pay you its market value.

We'll keep you on the road while your own car is getting fixed by a Prima-approved repairer.

If your windows or windscreen need a repair or replacement, you'll just pay a small excess. We'll cover the rest.

If you or your partner are seriously hurt in an accident in your car, we'll pay £5,000 in accident support.

Keep your no claims bonus and get back your excess if you're hit by an uninsured driver.

For up to 90 days, you'll enjoy the same level of cover as at home when driving abroad in the EU and selected countries.

If your belongings are lost or damaged in an accident, fire of theft in your car, we'll pay up to £250.

If you're over 25 and eligible, you'll have third party cover to drive someone else's car.

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Join millions of drivers who count on us

  • Trusted since 2015

    Our story began in Italy, where we’re now the largest online car insurance provider.

  • Based here in the UK

    We might be Italian-founded, but we’ve built an expert team in London to serve our UK drivers.

  • FCA regulated

    We're authorised and regulated by the Financial Conduct Authority (FCA). They set the standards for protecting customers across UK financial services.

Common questions

Find answers to things that drivers often ask us.

Yes. When you get a quote with us, you can personalise your cover and boost your protection, by adding on extras like:

  • Motor legal cover
  • RAC breakdown cover
  • Upgraded courtesy car cover

Some of our car insurance plans even have these add-ons bundled in. For example, our Prima Premier car insurance includes motor legal cover and breakdown cover.

We try to cover the important stuff. But with all our car insurance plans, you won’t be covered if:

  • Someone not named on your policy drives your car
  • You drive without a valid driving licence
  • You drive under the influence of drink or drugs
  • Your car’s left unlocked or with the keys inside
  • You fill up with the wrong fuel

For full details of what is and isn’t included with your cover, you should check your Policy Wording. You’ll see this document when you get a quote with us. We’ll also email you a copy once you’ve bought your policy.


All the car insurance cover plans we offer are fully comprehensive.

This means that you’re covered for damage to your car, as well as any damage to other people (“third parties”) or their property.

We don’t offer third-party only cover.

*We offered 10% of our new customers comprehensive car insurance for £246 or less between January 1st and August 31st 2026.